If you have a newer model Insignia TV, you may also need to check for any wireless antennas that may have become loose or unplugged. You need to ensure that the latest Roku version is installed. Then grab the flashlight, or use the one on your phone and shine it close to the TV screen. Here, we address common problems and questions people like you have to deal with at home on a daily basis. Open your TV by unscrewing the screws in the backpanel. 1 Why is Insignia TV no picture but sound? If you have an Insignia Roku TV and it is not connecting to Wi-Fi, it may be because the Roku version is outdated. ), YouTube App is not Working on Insignia TV (Check this 1 Easy Guide First! If this isnt you, then weve got a few more basic fixes to try before getting into the hardware fixes. While holding the power button, plug the TV back into the outlet. Never put anything into the ports that do not belong there. The last step in the preparation would be to verify all of the wirings throughout your Insignia TV to check for possible malfunctions. You can use theInsignia support siteto help diagnose your problem, but if you are at this stage, then you are better off calling them direct on: You can also contact them any time via email. Occasionally, the HDMI port stops working correctly for some reason. After that plug it back in and attempt to power it on. If the TV is getting power, you may want to make sure that any cable boxes or other connected devices are also receiving power. Therefore, I recommend that youtry the Mute button on your remote controllerto be safe, as shown in the picture. If your television is producing distorted images or the picture will not fit in the TV's screen, there is likely an issue in your device's settings. Televisions with the Insignia brand can be split up by size into three categories: 32 inches or smaller, between 39 and 50 inches, and 55 . If you dont feel comfortable opening up your TV, then contact customer support for assistance. You cant do much at home except to make sure that all cables are working properly and connected correctly. Ships from and sold by Best Buy. Use Insignia TV remote to see, if the TV responds to commands. Even if Insignia wont fix your TV, they might still offer you a discount off a future model if you pester them hard enough! Once you are sure your HDMI data cable is fine do the same procedure for your power cord. Change the audio settings of your TV Box, Cable Box, DirecTV, etc. - YouTube 0:00 / 2:20 Insignia TV Black Screen Fix - Try This! In this blog post, well provide you with 8 different solutions to try if your Insignia TV is displaying a black screen. Fortunately, you dont have to spend a lot of money and time to fix some of these problems. Insignia televisions are exclusively sold by Best Buy. If your TV is still under warranty, I suggest contacting Insignia for further assistance. I've travelled to (probably) over 30 countries since 2013, taking photos and licensing them around the world, and creating lots of free photography learning resources. Theres an easy way to find out. Good Home Automation is where millions of people a year come for accurate, straight-to-the-point answers to all their tech related questions. Lets take a look. For instance, if the channel that you are currently watching on your Insignia TV does not contain video footage, there would either be a specific screen telling you there is no available footage or a black screen as in your case. Go through these in order and Im confident that 9 out of 10 of you will get your TV working again. In that regard, in this step, you will learn how to perform a hard reset on your Insignia TV even if you have no picture to work with the settings. This may help resolve the issue with your Insignia TVs black screen with no picture. This website's major purpose is to give high-quality articles, tips, Tech News, and other tech info. To troubleshoot this issue, turn on the TV. If it is not possible, at least try to change your extension cord to a different one. Before talking about more serious stuff, try to change your channel or source to see if the issue is related to a specific broadcast or a non-working source of your TV. Attempt to power reset your Insignia TV by unplugging it at the wall. Your email address will not be published. 8 | Change batteries in your remote. Allow the TV to sit unplugged for 1-2 minutes. ), Soft reset your Insignia TV by unplugging it from the wall for 60 seconds, then plug it again and turn it on, Check that your Insignia TV isnt muted via the remote controller, Check that your headphones arent connected, all audio cables are firmly plugged in, the antenna or cable TV is plugged correctly, and the power cord is not bent or damaged, Change the audio format in your menu to PCM. Check Your Power Supply 2.2 2. You can also try plugging the power cord into a different outlet. No components are showing signs of damage. Mounting Dream UL Listed TV Mount for Most 37-70 Inch TV, Universal Tilt TV Wall Mount Fit 16", 18", 24" Stud with Loading Capacity 132lbs, Max Vesa 600 x . ), Creepy Questions To Ask Alexa (Follow this 1 Easy Guide! If Insignia TV has a black screen issue, there may be a problem with the power cable, power port, remote control, cache, HDMI, HDMI cable, backlight, power board, T-con board, or main board.In certain cases, these issues can also cause the TV picture to look very dark instead of totally black.After all, this, lets take a look at some fixes. In that case, the problem is most likely with the TVs LED backlights. Have a little bit of patience and make sure its been at least a minute before plugging it back in. If you have any compressed air, use that to. We have designed them to quickly identify and fix the problem. I know how tech works, and what to troubleshoot when it doesnt. How To Solve Black Screen On Samsung TV: 1 | Restart Samsung TV. Scroll to the right and select Channels. So read on to find out more and get your TV back up and running! Plug the other end of the cables into the audio-in port on the sound system. Make sure you are holding the power button on your TV, and not your remote! If not, continue with the next fix in this article. Look behind the TV at the cables and ensure the HDMI cable is plugged in properly. People report that an Insignia TV goes black and has sound whenever the backlight strip is dead. Juan Camacho 113K subscribers Subscribe 110K views 2 years ago #Black #Screen #Fix. In Stock. Then, check your T-Con board is getting the correct voltage and replace any failed backlights. These cold soldered connectors are a notorious failure point on Insignia TVs, but can be easily fixed if you are willing to re-solder a joint yourself. So if you are not comfortable with a larger repair job, then now is a good time to seek help from a professional. To power cycle your TV, unplug the TV from the power source and allow it to sit for a few minutes before plugging it back in and testing Roku once more. And then plug your TV back into the power socket. Perform a Hard Reset 2.6 6. Soft reset your Insignia TV Older models used lengths that spanned the entire frame of the TV, but due to cost savings, more recent TVs use a set 16 LED strip which is connected in series for each row to span your TV. Wondering how to fix Insignia TV with no picture? Without proper steps, this easiest step does not have to work, and your Insignia TV wont turn on. When you contact customer support, be sure to have your model number and serial number handy. To Approach the problem efficiently. First, unplug your TV from power and wait for 60 seconds. Here's a couple of different methods that should fix your problems. Remember that label. Make sure that you dont have headphones connected. Some manufacturers offer even in-home services. This could indicate a hardware issue, in which case youll need professional help. Read More, What are the pros and cons of carbon fiber vs aluminum tripods? Copyright 2022 Techembounce. Note that this will also reset any customized settings such as picture and sound settings, so youll need to readjust them once the TV reboots. Insignia TV No Sound? For the process, you will only require a straightened paper clip or a ball-point pen, which you are going to use to hold the internally located reset button. If your television is not displaying an image even though it is turned on, see the Insignia NS-24ER310NA17 Picture Does Not Appear problem page for possible causes and solutions. 3. 2.1 Restart Insignia TV 2.2 Check the HDMI cable 2.3 Change the TV source 2.4 Check the power cord 2.5 Check external devices 2.6 Check the power supply 2.7 Hard Reset Insignia TV 2.8 Contact Insignia support 2.9 Summary 3 FAQs After those two steps, plug your TV back into the plug and test its functionality. Read More: how to fix insignia tv with no picture. Unplug the Insignia TV power cord from the power outlet and wait for a full minute. Check If the TV Backlight is Defective 2.8 8. It ain't much, but at least it's an honest living. Save my name, email, and website in this browser for the next time I comment. Sometimes when there is sound but no picture, the HDMI cable is at fault. We participate in the Amazon Services, LLC Associates program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliate sites at no additional cost to you. You should also check all of the other cables, such as the audio cables, power cables, and composite cables. No problem! 2 How to fix Insignia TV no picture but sound? First, you mustunplug your Insignia TV from the wall and wait 60 seconds. The problem with fixing the LEDs is that they are located in the most difficult to access part of your TV. It that hasnt fixed the problem, then try using a different HDMI input. See also: How to Get Rid of Grey Tones in Blonde Hair Like a Pro. Let them know about your problem, and they should be able to assist you with it. Step 3. If you belong to a small group of people for which this procedure did not resolve the issue completely, then check the other fixes below. Updating the firmware of your TV can sometimes help fix common issues. If youre using an HDMI switch, check that its properly connected as well. Enter your email below and get the definitive guide to photo processing in Lightroom and Photoshop: Insignia TV Sound But No Picture: Fix in Minutes, 1. Is the backlight broken, is there an internal problem or is this just a firmware issue? Use a voltmeter orTV backlight testerto check whether they are working, andreplace any failures. We will review each case individually until we resolve your issue. These boards are only around $10-15 on eBay, so are very cheap to replace if they have failed.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'lapseoftheshutter_com-mobile-leaderboard-1','ezslot_9',175,'0','0'])};__ez_fad_position('div-gpt-ad-lapseoftheshutter_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'lapseoftheshutter_com-mobile-leaderboard-1','ezslot_10',175,'0','1'])};__ez_fad_position('div-gpt-ad-lapseoftheshutter_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. This will help the representative understand exactly what kind of Insignia TV you own, and they will be able to provide more specific advice. How to FIX a Fishing Reel? CNet has done reviews for a variety of Insignia branded televisions. You should be able to answer this question and know what you should do next. If the problem persists, go ahead and change the default Wi-Fi network channel throughout your Wi-Fi settings, and then try connecting again. We take pride in helping you get the answers at no cost. The problem could be caused by faulty cables, poor power flow or remote malfunction. While it is unplugged, disconnect all the devices from the TV. It can either be on a separate board usually located at one edge of the screen, or located on either the Power Board or Main Board depending on TV model. Related Articles. They may also be able to provide additional tips and tricks to get your TV up and running again. 1. After this, try turning the power back. (The power button will likely be on the back, or on the front center, under the TV). Tap the INPUT key to ensure you've selected the correct input for the device you're currently using with the TV. Firstly, perform a power cycle on your TV by plugging it out of the power supply for about 5 minutes. Take note that the A/V ports for these prongs on the back of the TV and the back of the cable . If you choose to call them, make sure to have a pen and paper handy so that you can take notes during the conversation. Make sure the power cable is connected correctly, not bent, damaged, etc. You can find an Insignia TV back-light strip for low as $20 and plus the replacement cost youre looking at $40 at max. If that hasnt helped, there is only one option left: If youve tried all of the previous procedures exactly as instructed and the audio on your Insignia TV still doesnt work, theres likely some kind of hardware error with the speakers. I hope you found what you were looking for! Insignia- 12049, 11780,14487, 11641, 11564, 11326, 11892, 12002, 12184, 11423, 11385, 11660, 11963, 12751, 13227, 11463, Bose- 10171, 11204, 11326, 11517, 11564, 11641, 12002, Aconcagua- 0179, 0236, 0463, 1463, 0180, 0178, General Electric (GE)- 1181, 1180, 1175, 1171, 0103, 0189, 0217, 0135, 0133, 0116, 0167, 1148, 0456,0029, 0905, 1406, 1407, 1408, 2891, 0371, 2271, 0581, 0701, 0871, 09821, 1241, 1381, 2241, 2921, 3761, 3841, 4371, 4721, 4761, 5051, 5061, 5181, Innovage Products (Jumbo Universal Remote)- 000, 001, 004, 009, 035, 038, 045, Flipper- 0371, 0701, 0871, 1241, 1381, 2241, 2271, 2321, 2471, 2891, 2921, Living Solutions- 022, 044, 046, 050, 055, 061, 069, 071, 073, 074, 075, 078, 080, 081, 082, 083, 084, 087, 092, 091, 096, 103, 104, 105, 106, 108, 109,112, 114, 117,118, 119, 120, 121, 125, 126, 127, 128, 134, 139, 140, 144, 146, 153, Samsung- 00, 01, 01, 03, 04, 05, 06, 07,08, 09, 15, 16, 17, 40, 43, 46, 47, 48, 49, 59, 60, 98, Sony- 068, 069, 078, 096, 100, 164, 168, 229, 026, 00171, 01204, 01423, 01564, 02049, 10675, 12428, 12596, 00171, 01517, 01710,01780, 01892, 02002, 02049, 20288, 02417. Finally, turn the TV on to check if there is a picture. However, if you have not tried the above steps, your back-light may be dead. However, some users reported that the YouTube application needed a fix on their Insignia TV since it was not working correctly.If the YouTube app is not working on Insignia TV, it can be pretty frustrating, especially, Continue Reading YouTube App is not Working on Insignia TV (Check this 1 Easy Guide First! Although you are unlikely to see the black screen problem on an Insignia TV under one year old, this can happen. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You can follow easy steps, and as reported, those steps can resolve more than 86% of cases where the Insignia TV has sound, but no picture issues. This is quick and painless and wont cause you to lose any of your saved settings. If none of the previous methods worked, its time to check your audio settings.