The joke is people that don't think through consequences. I have been trying to use the ArriveCAN app on my phone. That doesn't make sense to me at all. What if we get to the airport without a successful submission ? My husband shows as 2nd traveler. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. If an individual is entering Canada by land or sea, they are strongly encouraged to submit their information through ArriveCAN prior to crossing the border and may be asked by border services officers for an ArriveCAN receipt. Princess Alaska cruisers with Vancouver departure any comments on this? useless to keep this, I agree, but we do what we are told is required. Forgot password, so prompted to change it. To my way of thinking there is a 72 hour gap between today's data and that required for my flight. You do not need a second submission. Telling us that we should quarantine for 14 days when all of us are fully vaccinated. WE HAVE COMPLETED ALL THE DETAILS BUT WHEN WE TRY TO SUBMIT IT, WE GET A FAILURE CODE OF PQ - 400. Your Friday flight into Vancouver is your first entry into Canada, so that is your first ArriveCAN QR code. Have been trying all day. I could be wrong but I believe your second entry is if your pre cruise trip is longer than 72 hours. And has ABSOLUTELY NOTHING to do with the duration of the cruise. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You only need to fill in ArriveCAN once; withing 72 hours of embarkation on May 11. When you make the new submission it will throw out the old one. That's all they seem to be interested in anyway, instead of having to perform this elaborate waltz with ambiguous forms? please those what to do or a phone number I can call for help, Hi Team, Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. I can get through everything up to submission, but it wont get past 0% on the submission screen. We are totally discusted with the way we are being treated. App freezes when I get to arrival airport. Pierre Poilievre promised to scrap the app entirely during his victory speech when he was electedleader of the Conservative Party. The code was not visible anymore. Suggestions???? Starting an international cruise in Canada or arriving by cruis, e from another countryCruises that are staying in Canadian waters or not returning to Canada. Robert. Says "Error 1: Please check the email address and password you entered were correct, and that your device is connected to the internet". What is silly is requiring guest to submit a SECOND arriveCan app prior to departing Canada via cruise ship after submitting one to enter the country. A new version of ArriveCANlaunched in July 2021, when Canada began easing public health restrictions on people coming into Canada. At the border, simply review and certify your declaration. I seem to remember us chatting about another cruise years ago that you had to cancel. abby1257, April 29, 2022 in Canadian Cruisers. Im planning to cross the border by car at the International Falls crossing, tomorrow, June 17, 2022. Travellerswho are staying within Canada throughout their entire journey orwho are leaving Canada and not returning dont have to complete ArriveCAN. Powered by Invision Community. I am fully vaccinated 3 doses and had no symptoms. Notice: As of October 1, 2022, ArriveCAN no longer collects personal health and travel information on behalf of Public Health Agency of Canada. Yes, we do have correct email info entered. The ArriveCan website wasnt as clear as you are and so Im happy to have it spelled out. How can I fix this? Individuals who plan on entering Canada must submit this information through the app before they board a flight to Canada. Getting following error : BTW we are all triple vaccinated and no symptoms. You can try any of the methods below to contact ArriveCAN. Also, I had a bad experience with officers from BOTH sides. Now the app says "Loading. this app no longer collects information on behalf of Public Health Agency of Canada. #ircc #cbsa #canadaCanada Border Services Agency has launched the ArriveCAN mobile app to make it easier for travelers to provide their contact information u. I am glad I did. There are other ways of doing it." Canadian travellers are walking through the doors at the Calais Free Library in a tough spot, looking for help navigating the ArriveCAN app required to return across the border without self-isolating. It is actually for the return. As of April 25, 2022: Unvaccinated and partially vaccinated children under the age of 12 are no longer required to provide a valid pre-entry test result, if they are accompanying a fully vaccinated adult. Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. Trying to add another traveller but once I've input all the info it freezes and stays frozen at 0% 'Please wait while your ArriveCAN traveller is saved." I spent a few hours this morning on the phone trying to get help, ArriveCan Information Line staff walked me through the steps literally on my computer. Comments? Could not get any more android updates from Samsung went fro android 6 to 8 so no more updates supplied. This contributes to shorter line-ups in arrivals halls. In June, the government announced an additional feature ofthe app that would allow passengers to fill out aCanada Border Services Agency declaration form ahead of their arrival at customs. Code 1-TR The submittal process goes to 63% Each time I enter the first chapter of the document number, I get the following error: The document number is 7 to 17 alphanumeric characters. ArriveCAN is crashing. Silly. Do I submit my info within 72 hours of boarding in Vancouver, on May 11. Use ArriveCAN to complete your optional Advance CBSA Declaration to answer customs and immigration questions up to 72 hours in advance of flying into Canada. Cannot download APP. If youre not joining the cruise immediately, enter the address of your hotel. A senior government source told CBC News earlier this week that Prime Minister Justin Trudeau has signed off on a decision to end pandemic border measures and to make the use of the ArriveCAN app. You can also seek assistance upon arrival to Canada. Scan this QR code to download the app now. I think it's up to each one of us to personally take responsibility for information.". Once I was added as a traveller, I was able to enter my specific trip details with no problem. After Greenland, we re-entered Canada with a stop in St. John's, but we were not required to do ArriveCan a second time. I receive a message My fault. How do I change my email address on my Arrivecan. Fortunately, with all of your passenger information already loaded into the app and saved with your first submission, it will be very quick just entering the new trip information the second time around. Box 500 Station A Toronto, ON Canada, M5W 1E6. "For those people who are comfortable and have found a way to use it, then maybe they can be in a separate [customs] line," she said. I'm not clear on this itinerary. A Windsor woman is warning cross-border travellers that failing to submit all the required information via the ArriveCAN app can have consequences. And my wife's passport has no letter before the number. On the 6th and 7th received request to confirm quarantine. Please wait. After I press create account. Correct e-mail and password entered. ArriveCAN supports English, French and Spanish (displayed in the language of your device). We were there for a family get together for a few hours then returned to Vermont. I had recieved a code to be shown at boarder security but once completed everything. I appreciate all your help, you've already helped me so much and you don't even know it. Please let me know what should I do. Enter your device passcode. I have trouble submitting the form (code 5 - 503). I am travelling to Canada on Wednesday 20th of October 2021. Announcing Our 2023 Cruisers' Choice Award Winners! I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet.
We just travelled to US over the weekend, I tried to log in it worked but was 12 hours out of arrival time so I attempted to do this again BUT then it kept telling me I was logging in too soon BUT I was well within the 72 hours. I dont see any RCC cruises disembarking in Whittier; just Anchorage (Seward). The traveller will have access to basic necessities without leaving quarantine (i.e., water, food, medication, and heat). Any assistance would be appreciated. Are you having issues? The information they provide when they call must match what you submitted in ArriveCAN on their behalf. Please advise. Please help me. We live on the border and looked forwarded to traveling again in Quebec as we shopped there a lot at one time. of Public Health Agency of Canada. COVID-19: How will coronavirus impact your business? Help please. Please help! If youre flying in to join a cruise immediately, enter the address of your terminal. I was just on a Canada/Greenland cruise. Thank You. I am told to quarantine after proof of being fully vaccinated and receiving the appropriate confirmation After filling out my details there and receiving my QR code, the same QR code was available within the app on my iPhone as well. I am keep getting a porque 503 error, and internet work just fine. I got as far as "Please wait wihile your ArriveCAN traveller is saved". So i did it today got receipt but there is wrong time of my arrival to Montreal . [emailprotected] The first part is for everyone coming into Canada by car, train, or plane. I keep getting error message Code PF-200 . Today Saturday 10th Sept 4.05 pm due to land at Toronto Pearson on Tuesday 23th Sept at 4.05 pm. If you are still having problems, try resetting your password. We have had all of shots and are healthly .The arrivecan app. I will receive a code number to allow me to do the change via e-mail. I completed all details on the app numerous times & I says I have to wait after I uploaded my vaccine info. It did get up to 22% on at least one attempt. Got a message that the Password was incorrect. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). First time using the app, arriving tomorrow. Especially since you wanted the results before boarding time. whether by land, air or sea. Immigration legislation and practices continue to change frequently amidst the COVID-19 pandemic. I completed our info today. Anyone having the same problem ??????? Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? whether by land, air or sea. I get message that an email has been sent with new password. By You must complete your ArriveCAN submission before entering Canada, no more than 72 hours of boarding your flight or before entering Canada by land. I uploaded a 2nd photo of my vaccination card showing 4 Pzier vaccinations. Whats Do we both use the same scan which I received. Try to hit submit button and it gives PF - 400 code. If your up-to-date ArriveCAN app is crashing, try to use ArriveCAN after completing each of the following steps: ET; 8 a.m. to 8 p.m. By Thomas Mahlon McCormack 7 months ago, App locks up when asked for "Date of Arrival", I am flying into Vancouver, Canada from the USA on September 19, 2022. With the government set to make the app optional, here's a breakdown of what ArriveCAN was built to do, why it's so contentious and what possible uses it might have in the future. You will require one for the Seward to Vancouver trip. The Conservatives have been using the app to needle the Liberals over travel issues in recent months. This has always been the case. Having to make the submission prior to boarding actually makes things easier for cruise passengers. How do i proceed? Yeah, they need to get rid of this. You need to complete ArriveCan within 72 hours before boarding any ship which will enter or disembark at a Canadian port. That goes forever. Here are some helpful workarounds that should work whenever ArriveCAN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Filling out the form in advance could shave 40 seconds off each interaction at a customs booth, said a news release from Transport Canada. Quite frankly I do not feel like gambling with this situation. Submission. Very frustrating as I have to keep uploading the documents. If changes are required, you can edit and update your declaration prior to certification. Kurt. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. I've done this twice. It is currently available to international air travellers who enter Canada at selected airports. Have tried repeatedly to get a change password code to get into my account. And then a screen says that I am not elgible to enter Canada. Twice I attempted to submit my ArriveCan form. Will they understand this at the border? So went to Lineage 18.1 OS which is based on Android 11. Ex: near the end it mentioned having to do something in Canada in one area but wanted me to fill in the United States of America as my place of originating or citizenship although I did not understand what your application wanted. No matter how hard I tried was unable to give correct time of arrival by plane, will this be a problem as I have completed the form with this time error. Each member and affiliate is an autonomous and independent entity. I have a account using this mail from my travel to canada last year, but the password is not working anymore, and when i try to reset the password, the app tells me it is sending a code to my mail but i don't receive any mail. tried four times, but i receive nothing. We have completed all the details but when i try to submit it, i get a failure of PF - 400 after 16%. There is something seriously wrong with the ArriveCan app. Thanks & Regards. The email address and password is correct, I just created the account and wouldn't have been able to create the account if I wasn't connected. Can submit final form, Ned to change my password and have not received code after asking for resend at least dozen times. Select the issue you are having below and provide feedback to ArriveCAN. There are three categories of information that are each required to be submitted through the ArriveCAN app. I may have entered something incorrectly but they scanned and let me on the flight. I get 'Code PQ - 503' when submitting my form. To find out more about our Group, click here. The first entry is your Vancouver flight on Friday. I completed Arrive Can yesterday and was supposed to go home by 1:00 pm. It kept showing a PF 400 error code. As I've not had trouble in the past making dummy entries, I don't think it's my ability to use the app that's in question, but instead that the app can no longer accommodate the stated requirements. When trying to submit my application, I am receiving a Code PF - 400 error message. Travellers who are in transit and whose final destination is not Canada are not required to submit information via ArriveCAN; and. Just get rid of this useless reporting requirememt. On android, goto "Settings" "Apps" or "Manage Apps" tab. You do not need to upload Covid test results into ArriveCan, since a Covid test is not required for entry into Canada. I tried to reset but it doesn't work. All went ok till the very end, it advised me that my application was refused, no explanation. Some issues cannot be easily resolved through online tutorials or self help. 200 June 10, 2012; Burbank, CA-USA #11 Share . I went online and disscovered that there were numerous issues with people trying unseccessfuly to use the app at the airport. Stuck at final step of submit. Well be doing those Saturday morning with telehealth monitoring. ArriveCAN no longer collects information on behalf of For me I forgot to select country which I got my second dose vaccine. HI! Individuals who are not capable of accessing the ArriveCAN app are still subject to the requirements, and can access ArriveCAN through a toll-free number, 1-833-641-0343. Something's broken on your end. I confirmed my dose dates and uploaded a photo of proof, the app just didn't register it or something. My is working fine. It will have to be completed after using the submission used for your flight. It comes up with a red asterisk indicating a required field. How to use ArriveCAN ArriveCAN is available as a mobile app on the Apple App Store and Google Play Store.
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