SAFETY NOTICE: ComplaintsBoard has analyzed Diamond Resorts and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 94%. I think she's used it for a total of 17 nights. The caller said he hoped we enjoyed our stay. No compassion or customer compassion with this company. Read full review of Diamond Resorts and 1 comment. Diamond Resorts - fraud and cheating 92. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. diamond resorts international never returns e-mails or calls winter garden florida, Cheryl Obermeier Diamond Resorts not refunding our money LACYGNE KS, Diamond Resorts International / Ocean Beach Club Time Share Rip Off and Misrepresentation NV Las Vegas, Diamond Resorts DRI Diamond Resort Greensprings VA lies Williamsburg Virginia, Diamond Resorts International Scammed out of $3995 for Sampler package Las Vegas Nevada, vacation redemption center diamond resorts no way to activate the cruise certificate Internet, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The manager says no. Asked if I could speak to the manager but the manager wasnt available to speak with me. Though he is no longer the CEO of Diamond, he recently wrote a book about the ins and outs of providing good hospitality service based on his experience at Diamond. Les Hoover Salespeople standing outside by the property lured the interested couple into a timeshare sales pitch, Burkhart says. 2023 Trustpilot, Inc. All rights reserved. I have had it 4 years and so far have been able to use it twice for a total of 6 nights In 2018, he was diagnosed with dementia. Year after year, the Associations controlling Directors, acting in concert with DRIs principal executives and property management company, secretly shifted massive amounts of DRIs internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association, the complaint reads. Find more than 5,342 complaints| Ripoff Report. Read our Newswire Disclaimer. I think I have paid enough to this company for something that is never used. There is no way you can put $10K in improvements in each one of the units every year. For that we get a flat screen, an ipod hook-up and other upgrades that don't total up to $10, 000 combined. Timeshare contracts offer anywhere between 3 to 15 days to cancel a contract. We were held for 6 hours and where so brow beaten by the end of the meeting would would have signed anything to get out of there. This is an uncomfortable situation and it should be clarified this is my last resort and then I go directly to the BBB so that they can help me. Due to covid, all the alaskan cruises were shut down. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. The sales people lie to you. We have a loan due to being forced/coerced to upgrade. A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. I am out a few thousand dollars, like 6K. We had been told about how much more would be available should we increase the number of points we owned. Bunch of incompetents. Diamond resorts is a scam and they know it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. There may be more reports for "diamond resorts", For more results perform a general search for "diamond resorts", Showing 1-25 of 240 Found Reports
Refund the money owed immediately. It was only the beginning. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Per the complaint, the association is a sham that operates merely as a proprietary arm of DRI and not in the best interests of its members. We appreciate ConsumerAffairs inquiry into this matter and, we had, in fact, already been working with Diane Burkhart directly, the statement said at the time. My DRI account does not reflect this payment. I was told again, there is no availability. We purchased a vacation getaway with diamond resorts in South Lake Tahoe. Wanted to cancel existinfg reservation and make a new one for 1 additional night. Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! As Burkhart detailed in her FBI complaint, her father was 87 at the time, enjoying a day trip to the beach with his wife at a town about thirty miles from their house in central California, when they came across a charming hotel. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. It is a total ripoff as whenever i try to book a hotel there is no availability, Desired outcome: Travel & Vacations. Advertisement. Original review: April 21, 2023. Each year I save points from VRI into Diamond so I can use the points. After giving in to Branson Missouri, Diamond Resorts International Diamond Resorts International will ripoff your hard earned money. As the days passed, I began to call customer service which never answered me. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. Our content is intended to be used for general information purposes only. 3, Report #1516913 Otherwise, she fears that her father will still owe taxes on it. I am disgusted by the service I received by leeanne. We have been to presentations across the country, all of which are the same. Resolved. Corporate Advocacy Program: How to repair your business reputation. Their value comes from using it, the timeshare industrys top lobbyist told ConsumerAffairs in January, admitting that points have no resale value, while claiming that consumers dont mind this because the value comes from the experience. Resolved. I hope this helps other people avoid being scammed like we were. Unsubscribe at any time. All rights reserved. Don't trust the sales people, customer service people, contract people, anyone associated with this company. Diamond Resorts has owed us a refund of $1708 for two years now. What kind of sadistic person says that? Las Vegas timeshare trap at Polo Towers scams senior veteran. For two years been trying to book a vacation. What I want is answers. Shortly thereafter, Diamond told them they needed to go to a meeting to learn how to use their points, Burkhart wrote. Austin Texas, AMC LLC PROPERTY MANAGEMENT MATT GOELZE IS A LIAR AND A THIEF REFUSING TO GIVE ME BACK MY RENTAL DEPOSIT Salt Lake City Utah, Tactical USA login.tacticalusa.com Failed to deliver on all promised goods and services Boston MA, Priority Wrecker Service BEWARE OF CASH ONLY SCAMMING TOWING COMPANY, THEY CHARGE $75 PER MILE AND THEY TAKE CASH ONLY THE OWNER IS A CONVICTED FELON WHO HAS multiple arrest Batavia Illinois. This is the best way to manage and repair your business reputation. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: Now I have to close all my bank account and open new ones. Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. This whole experience has robbed us many nights of sleep worryingabout Diamond and hasburdened us withuntold amounts of stress and broughtemotionalturmoilto our marriage, and prevented us from planning any suitable vacations,while losing many hours trying tobookreservations. The Diamond resorts complaints regarding the Lusks speaks to a larger issue about elder abuse within the timeshare industry. - they lied to us about being able to sell back our membership. There should be a way to Sue this company. Since Hilton was a name that I believed stood for integrity and quality, I felt that this was a benefit to my current membership and something that I should not pass up. This whole company has been a disappointment and has left a very sour taste in my mouth. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. The 1-hour presentation turned into 7 hours of excruciating pressure to purchase a pointless timeshare. She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. It goes against our guidelines to offer incentives for reviews. We encourage all members with any questions to contact us directly so we can work together and identify solutions that are built with their best interests in mind, Diamonds press team added. I am completely embarrassed looking back at the crap we feel for with this company and the straight out lies we were told in order to get what they want, more money! P. Yeah. Now I have to sell my car to keep my house. The property was never listed. You also may have some . RV involved in hail storm , my RV roof started to leak progressive RV insurance is trying to play the blame game, Kalyan Pathuri Scamming Experiences Over Years - Investment scam is the elephant in the room that everyone is aware of yet doesn't acknowledge in the open, and that is the very act that every investment scammer out there takes advantage of. Filed against Diamond Resorts, Inc.; ILX Acquisition, Inc.; Diamond Resorts Management, Inc.; and several executives, the sprawling 91-page lawsuit claims the defendants never disclosed that the annual budget costs shared between thousands of Premiere Vacation Collection Owners Association members would include Diamond Resorts' overhead . I was at the resort in 2005 and she told me that my weeks had doubled in value and I said that I wanted to sell them. Submit a complaint and get your issue resolved. I wish I had never said yes and signed the papers. Date of experience: March 18, 2023. Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. Diamond Resorts reminds its owners that Attorneys General are also warning consumers and working to stop the deceptive acts of these companies. It was prime time to sell in April with low interest now not so much. Salespeople sketch things out on blank pieces of paper that never become part of your file. Diamond Resorts is a scam - Diamond Resorts International. We were coerced into signing this contract while under immense stress, but we never would have signed anything if we were given a clear picture of what we were buying. The maintenance fee is almost $2500 per year! The staff pressures and manipulates you for hours; they lie, convince you that what you were sold at the last presentation was insufficient, and offer to help. Weve been told we could rent our points for income, which is impossible, especially when we barely ever had enough points for our vacations. To lie to get the payment in January of 2021 and to be two years down the road with no refund having been made. I'll be reporting to BBB soon if it's not resolved. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. strict standards for business conduct. Theyll call you. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. While using my week in vegas I was tricked into buying 5,000 points. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I am now suffering from severe anxiety and bouts of depression over this as I dont know where to turn to. Estimated amount consumers saved since 1997: $15,590,010,907. We have filed criminal charges Cleveland Georgia, ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. Please download the PDF to view it: Download PDF. 2-27-23 By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It is draining my 90 year old mothers finances to the point I am going to struggle to meet her care needs. Other vacation clubs claim that, once you enroll, you'll get discounts on travel, lodging, or other amenities related to a vacation. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. My desired outcome would be to cancel my contract and get refunded for what i have payed. How absolutely atrocious . The worst of scams and awful product & customer service, walk away from the timeshare and cut my losses, Failure to credit my account for payment made June 19, 2022, By back the land, Im tired of paying taxes on a undeveloped area. Refund the money owed immediately. By my math that's around $2700 per night and the shares are worth at best around $4000 to sell. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. NEF, BRITTANY, KARIANA, ANDREA, ALEX. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
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