how to set up bt wifi disc without app

Step 1. 15h30. It is one of the best ways to troubleshoot the problem quickly and effectively. For further troubleshooting and support see What does the orange LED on the disc mean? You are prompted to type the Admin password. Learn about the 4G Mini Hub for BT Halo customers, Using the 4G Mini Hub for BT Halo customers. Ideally, try moving the disc closer to the one disc connected directly to your hub (router). If you wish, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. BT WiFi is for users who must put up with patchy WiFi spots. Step 2. If you wish to connect more discs by Ethernet, you'll need to connect them to the Ethernet port on another disc. My BT app has been intelligently updated to be your perfect Wi-Fi companion. What is Complete Wi-Fi and how do I get started? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 13-04-2019 How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - video 2 of 2 BT 33.5K subscribers Subscribe 485 288K views 4 years ago Find out how to pair your Wi-Fi Disc with your Smart Hub 2.. This is done by connecting the Smart Hub 2 router to a Wi-Fi disk. Step 2. Use the disc location checker in the My BT app to find the best location for your disc. Follow the simple steps below to set up Smart Hub 2: Step 1. You can download the My BT app from the App Store or Google Play Store. On the other discs you can use the Ethernet port to connect other wired devices to the network. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. This disc can help you solve the internet connection problem because it plays a role as a wireless extender to boost your wireless signal. Alternating Red/Blue flashing (Whole Home Wi-Fi 6 & Premium only), Disc connected but unable to communicate with the primary disc. You can do a location test with WiFi Disc, power supply, and phone. Depending on where you live, you can type "My BT" to 81192 and wait for a download link from the company. In the My BT app, go to Hub settings and select Update Wireless Network. If it's the black "Complete Wi-fi" disc, then the ethernet connection is used to pair the disc to the router and can then be dispensed with. Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc, The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes, You can now unplug the cable. Alternatively, follow these steps to connect using an Ethernet cable in the hub box: Step 1. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. 2. On the home screen, select More, Your wi-fi network and then Set up new disc. The best way to connect the hub and disc is to follow the instructions in the My BT app. Plug one of the Ethernet cable's ends into the yellow port on the hub's back and the other end into the disc's yellow port. Wait for the final results from the app. For example, if you want a stronger signal upstairs and the hub is on your ground floor, you should place the disc near the upstairs floor or your ground floor ceiling. Between your router and the Wi-Fi dead zone, place the extender. When your disc light turns blue, unplug the power cable. This is a must-have device if you face speed problems anywhere in your house. You may want to adjust the position after set-up if your speeds are slow. I'm sure I saw in the app or on the router homescreen that it can be done using the WPS button, but I can't find it again. I have had the SH2 and Disc for over 9 months and it has never lost connection. The LED is permanently red and the new disc doesn't appear in the app. How to Know if there is a problem with the BT Disc Setup? Thanks but it's only disconnected 2 maybe 3 times over 8 months. on There's one in your Hub box. 20h48, No, It's a Wi-Fi disc, it connects to the other disc(s) or Smart Hub 2 wirelessly.Install the MyBT app, it will allow you to map the Wi-Fi strength and show you the ideal location for the disc(s), on Try some helpful tips if you don't want to spend time looking for the best place to place your BT disc: Put the disc between the hub and where you expect to reach the strongest internet signal. Connect it with the WAN port on the BT hubs back. Step 5. 31-01-2019 I have the same issue, 3 disc pack and 2 disc pack plus One disc (total 6). I have tried resetting the Disk and starting afresh by connecting directly to the hub using an ethernet cable and the disk responds by turning on a solid blue light after a couple of minutes however when I disconnect the ethernet cable the light turns red and flashes no matter how long I wait. This is awesome info. Your first disc will use the Ethernet port to connect to your hub (router). In the unlikely event that a disc gets too hot, it will turn off automatically. Mode 1 setting offers you the best performance with the optimal speed and range. 15h29. On the home screen, select More, Your wi-fi network and then Set up new disc. Step 2. Re: Does BT Wifi disc require a physical ethernet connection to work? Step 4. Step 3. Once done, unplug the device from the power and move it to the recommended place through the app as step 1. Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc The light on the Wi-Fi Disc will start flashing blue. This is phenomenal. 22h29. Factory reset the disk attached to the hub (router). Select the Begin Location Test option by tapping it. Full Wi-Fi discs are unavailable on Sky, Plusnet, EE, Virgin Media, or other popular carriers. on 30-03-2019 The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, BT Whole Home Wi-Fi FAQs - Benefits and comparisons, BT Whole Home Wi-Fi FAQs - Settings and functions, BT Whole Home Wi-Fi FAQs - System requirements. This will guide you through the set-up and suggest the best location for your disc. 17h28. Lastly, you will search and scan the My BT QR code. 20h02. Install the MyBT app, it will allow you to map the Wi-Fi strength and show you the ideal location for the disc (s) 0 Ratings supertedster Contributor on 11-07-2020 2h37 11,739 Views Message 4 of 4 Re: Does BT Wifi disc require a physical ethernet connection to work? What to Do if I have Issues Setting the BT Disc Up? When this process finishes, the disc will appear solid blue. This is clearley explained in the set-up instructions. However the 'Wi-Fi Disk' disconnected from the network at some point (Nothing has changed from the initial set up, nothing moved, added or changed) and now will not reconnect. Just 'Bit the Bullet' and reset my Smart Hub (after saving the settings to an external file) back to factory settings. Next, you must plug the BT disc into the socket. The hub's administrator password allows you to log in to the device system. The LED will flash blue slowly. 17h23. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. This article is the right option for you. 19-08-2019 If you're usingMini Whole Home Wi-Fi, from the app's 'Settings' tab, selectLED brightness, and then choose betweenOfforOn. on You will see the light on the device change into orange but return to solid blue within one minute. Setup Complete Wi-Fi (Black disc) without cable? Premium Whole Home Wi-Fi & Whole Home Wi-Fi 6. Setting up your Complete Wi-Fi disc is straightforward. Yes. You can still set up your disc without it. You can use the ethernet port on the disk to pair it with your hub. We advise against doing this though and suggest contacting us to request an additional Wi-Fi Disc. No action required - it takes approximately 60 seconds to fully turn on. Ideally, try moving the disc closer to the one disc connected directly to your hub (router). You have an ok wi-fi signal try moving your Wi-Fi Disc closer to your BT Business Smart Hub 2 to make the signal even stronger. You can also use the Ethernet ports on these discs for devices such as TVs and printers. However, it's a good idea to check with your current provider first to see if there's a fix for poor connectivity before enabling the whole house Wi-Fi. The extension will typically alert you if you are too near or too distant from the router. You must connect them with an Ethernet cable through another disc. All of this, according to BT, can give you faster connections and the ability to stream HD content in the room. How can I change the wireless network name (SSID) and wireless key of my Essentials Wi-Fi Powerline? To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. After a minute or two the light on your Wi-Fi Disc will stop flashing red and turn either solid blue or orange. Sure enough, we see a 75% increase. Use the disc location checker in the My BT app to find the best location for your disc. Problems with Complete Wi-Fi, what do I do? It helps you easily update the hub, wireless network, and disc LED status. Step 5. Unplug the Ethernet cable from both devices. If you're using Whole Home Wi-Fi or Mini Whole Home Wi-Fi, you can. If you don't have access to the app, we recommend you place the disc midway between the Hub and the location in your home that has poor wi-fi. Just plug in the cable in the discs RJ45 socket and it'll join your Whole Home Wi-Fi network. 27-03-2019 You can use the ethernet port on the disk to pair it with your hub. I have one of mine connected to an 8 port switch! The app will indicate a poor location by shining the yellow light. I will monitor the situation over the next week or so but I have every confidence that all will be ok from now on. I can't install an add-on disc. Yet, you can not do this if you use Premium Home WiFi. You can look for this information by choosing the relevant tile from the WiFi network section in More Menu or on your home screen. When pairing is finished the light on your disc will turn solid blue this can take up to five minutes. Press the power button on the back of the disc to switch the disc off. 11h57, on Connections are spotty this far from the single router, but the Wi-Fi Disc is now set up specifically to reach further back in the house. If you are looking for the best wifi extender for Xfinity, visit our blog for recommendations. Networks are treated as one entity, so you don't have to use many different passwords to connect to them. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. Set the Complete WiFi Disc Setting from mode 2 to mode 1. However, by opting for BT's Whole Home Wi-Fi service instead, you'll get comparable services that work with other routers and broadband from other providers. You also consider some methods to keep the disc safe. How do I Change the Name of My Wireless Network? Add the new network name or password. On the home screen, selectMore,Your wi-fi networkand thenSet up new disc. In this case, it means the BT WiFi disk can not be connected to the network. Using an extender will still provide you with a faster-than-average Internet connection at home. You can do this from the Settings menu or manually turn each disc off then on. The Hub Admin password allows you to update the Hub's wireless network and the Hub and disc light status. on First check the Ethernet connection from your hub (router). It also gives you the sketches and drawings suggesting the best location for setting up BT WiFi Disc. Only by factory resetting all three in that order did everything work together. For guidance on setting up your Hub, see Connecting and set up of your BT Hub>. A quick guide on fixing BT disc flashing red. 10-07-2020 The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. Below are some popular causes to BT internet disc flashing red that you should keep an eye on: The Discs are not correctly paired with the smart hub, It is impossible to find or detect the Smart hub, Overload or minor congestion with the system, The causes of red light flashing on BT WiFi disc. When the light on the disk turns solid blue, it is connected. If the speed gets slow, you must adjust the position after setup. The next step is disconnecting the disc from the cable and moving it to a suitable location in your house. If so it is useless to me as I cannot drill a hole in the ceiling or lay and ethernet cable to where I planned on putting the disc. Using an Ethernet cable, you may connect more than one disc to your wireless router if you use Mini Whole Home WiFi or Whole Home WiFi. Step 4. But if you cant move it, dont worry, your disc will work OK. It's aimed at people who have to put up with patchy WiFi spots at home. The disc uses your existing broadband connection and emits wireless signal devices such as smartphones, tablets, or laptops. The extension can never, however, be as quick as your router, so that is all it means. Running the WiFi Discs setup again is the next step you need to take. The LED will then flash blue for a few seconds whilst it connects, before turning solid blue. I can't install an add-on disc. Please follow the instructions in the add-on disc user guide for your Whole Home Wi-Fi product and then follow the installation process as shown in the app. on How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. 1. Ask questions and share tips with other people 24 hours a day. Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. Our My BT app is clever stuff and has been updated to be your Complete Wi-Fi companion. Alternatively, follow the steps below to connect using an ethernet cable. The red light often indicates a potential problem when it appears on your device. Take a look at the video and information below about getting set up. This will guide you through the set-up and suggest the best location for your disc. This will guide you through the set-up and suggest the best location for your disc. Step 4. We offer you a detailed step to help you set up BT disc quickly without hassle. So you can check our upcoming post for more details! This will take you through the setup and suggest the best place for your discs. You may want to adjust the position after set-up if your speeds are slow. After that, you must take out the Ethernet cable from both the disc and the hub. You can then unplug it and move it to your chosen location. If the problem continues please contact the helpdesk. Step 2. After a couple of minutes it will turn solid blue, You can now unplug the Ethernet cable. The Wi-Fi disc light blinks blue and switches into solid blue after a few minutes. If you need extra discs for Wi-Fi in each room, BT will send you 2 extra discs at no additional charge. Step 3. 20h48. Also, it's an impressive piece of kit on paper. Within two minutes, follow the instructions on your device to connect. The range of the discs can vary significantly depending on the operating environment and the location. I am having the same problem. I have been looking for a resource like this. Hi@gibbylinkswelcome to the community and thanks for posting. Thanks. Hi@gibbylinks I would start by getting your SH2 high up or in a better position which is probably the reason it is losing connection. Follow these steps to work out the best location for your disc. If you're usingWhole Home Wi-Fi, from the app's 'Settings' tab, selectLED brightness, and then choose betweenOff,MediumorHighby tapping the appropriate setting. Restart is one of the simple and popular methods to help you solve technological problems. Is there another way to pair it without connecting to the router by Ethernet cable? Pair the complete WiFi disc to the hub again. You can do this from the Settings menu or manually turn each disc off then on. After the Ethernet cable, connect one of its ends to the yellow outlet on your disc's back. Take a look at the video and information below about getting set up. 20h47. Hi, you can follow these steps:- Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc- The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes- You can now unplug the cable. Place on a mat if needed, Designed for use at room temperatures between 0 and 40C, Dust with a soft dry cloth - dont use water or solvent, Regularly check that objects dont cover any parts or any vents that could cause overheating, If your devices or power adapters appear damaged, stop using them immediately. You can check if your wireless network speed is faster after installing a BT WiFi disc by running a WiFi speed test. Does a Wi-Fi Extender slow down Internet speed? Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc. In the unlikely event that a disc gets too hot, it will turn off automatically. The Hub admin password allows you to update the Hub's wireless network and the Hub and disc light status.
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